Patient Satisfaction Surveys

PatientTrak’s HIPAA compliant survey service allows for automated same day patient and location surveying, fully customized across all facets for both providers and locations. Using our tools you can create custom patient satisfaction surveys or use your CG-CAHPS and HCAHPS survey formats to obtain valuable patient experience feedback for your organization. Develop unique surveys by doctor, specialty, group, location or other factors based on your needs.


Surveys Dashboard – PatientTrak’s easy-to-use dashboards present your patient feedback using intuitive charts and graphs.

Alerts – Set-up email alerts to be notified when low ratings or reviews have been posted.

Reviews/Survey Comparison – PatientTrak also provides a real-time information comparing your online reviews with your internal patient satisfaction survey results giving you a more complete picture of your patient feedback.

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About PatientTrak

Founded in 2006, PatientTrak is the leading provider of visibility solutions that drive patient satisfaction. PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.
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