Healthcare Online Reputation Management

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Healthcare Online Reputation Management – Lumin Medical LLC, a leader in patient satisfaction solutions, announced it has acquired the Online Reputation Management (ORM) assets from Implementing Technologies LLC and is moving the business from Charleston, SC, to Franklin, WI. The acquisition has enabled Lumin Medical to incorporate ORM into its PatientTrak platform, a web-based tracking system that features cloud-based software solutions that bring visibility to the patient experience before, during and after a visit to his or her healthcare provider. PatientTrak helps healthcare operational and marketing leadership better understand this experience, so they can take steps to improve it.

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