The American Medical Association (JAMA) published a study showing 59% of American adults said online ratings were important to their decisions about provider choice. Furthermore, one-third of those patients said their choice was affected by positive reviews, and another 37% said they avoided doctors due to negative reviews. Improve review volume and scoring through encouraging advocates of your practice and providers to share their thoughts with others. Automated surveys, online review tracking, social media monitoring, profile listing management and physician stars publishing are elements of online reputation management.
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