A high percentage of patients who post negative feedback on Yelp or Google do it because of patient medical experience including the impolite response from a medical staff members, long wait time, improper handling of patient records, lack of perceived patient focus, rudeness from the front desk person, incorrect deductible payment, or billing issues.The quality provided for medical care, and the level of professional attention provided by your health team should be enough to ensure that all patients contribute to fully satisfied testimonials and glowing reviews. Minimizing negative review and maximizing the positive online review should be your priority.
Most patients are now going online to research their doctors. Online reviews of the medical facility, healthcare practitioners, physicians, dentist, and doctors have become major issues for all healthcare providers.
Patients are writing reviews of their medical facility, doctors, or healthcare professionals and are rating their physician every day on the internet. The numbers of programs facilitating these reviews are rapidly increasing. So it is important for medical doctors to Google themselves once in a while and see their review.
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