New PatientTrak Release Supports Operational Excellence

PatientTrak continues to support our customers’ operational excellence with a new “Categories” feature.  Survey and Review responses can be tagged and placed into user-defined categories based on a common theme (Wait Time, Bedside Manner, Communication, Scheduling, Front Desk Staff, etc.).

This relates patient satisfaction data back to clinical operations using terminology they understand and can take action on.  It helps identify areas for improvement.

PatientTrak takes great pride that our solutions support “measure to improve” over “measure to impress.”  As the leader in patient satisfaction solutions we help our customers with both operational and marketing solutions to improve their operational excellence and patient satisfaction.

Resource By : https://www.patienttrak.net/new-patienttrak-release-supports-operational-excellence

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About PatientTrak

Founded in 2006, PatientTrak is the leading provider of visibility solutions that drive patient satisfaction. PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.
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