Health Information Security and Privacy Policy

Lumin Medical, LLC has adopted this Health Information Security Policy to comply with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”) (hereinafter “HIPAA”); the Department of Health and Human Services (“DHHS”) security and privacy regulations; other federal and…

Dayton Children’s Hospital Chooses PatientTrak for Text Messaging

Dayton Children’s Hospital in Dayton, OH, the region’s largest facility dedicated to pediatric medicine, has selected the PatientTrak text messaging system to communicate status information to parents and caregivers. Dayton is running the system from four different locations and sending text messages to direct patient families to the correct areas for healthcare services. Dayton Children’s…

Oaklawn Hospital Group Selects PatientTrak for Online Reputation Management

PatientTrak is pleased to call Oaklawn Hospital Group our customer!  Using PatientTrak, Oaklawn is now able to monitor all of their online reviews on sites like Google, Healthgrades, Vitals, RateMDs and others to measure their patient satisfaction. PatientTrak is also keeping all of Oaklawn’s profile listings accurate and up to date so that their patients…

The importance of positive reviews

People don’t really consider the importance of positive reviews. It doesn’t matter if this is for a product that they are purchasing online or if this is for using a service like a doctor or healthcare institution. Reading reviews, are giving other people the reassurance that they have chosen the best possible practice or doctor…

Healthcare Online Reputation Management Advantages And Disadvantages

Healthcare Reputation Management enhance your online image with comprehensive tools. It helps doctors, dentists, and healthcare organizations protect their reputations with online review management. Healthcare Online Reputation Management is based on a software platform that provides real-time data into the things people are saying about your locations and providers online as well as this tool…

Google Knowledge Panel

PatientTrak’s Online Reputation Management solutions drive significant Search Engine Optimization (SEO) for your website.  Our customers see their sites appear in the Google Knowledge Panel. Our Patient Satisfaction Survey, Automated Review Request and Physician Transparency services drive a steady stream of ratings/reviews directly to your website.  Google has determined that the practice website below (a…

Why is it beneficial to have patient reviews of doctors?

How many of us has gone to a doctor or hospital and finds that it wasn’t the best experience? But, that it wasn’t because of the illness that you might have had? This is getting more and more frequent that doctors and hospitals aren’t as great as what it was a couple of years ago….

New JAMA Study Shows Physician Reviews on the Rise

The Journal of the American Medical Association published a new research study on 2/21/17 titled Website Characteristics and Physicians Reviews on Commercial Physician-Rating Websites.  The data shows that physician reviews are on the rise and that in 2016 only 34% of physicians did not have a single online review compared in 73% without a review…

Hunt Regional Medical Center Selects PatientTrak

We are pleased to announce our newest customer – Hunt Regional Medical Center in Greenville, TX!   Hunt Regional is using PatientTrak to track surgical patients and provide text messages to family members.  Texting messaging family members reduces anxiety and allows them to move throughout the facility knowing they will be provided with periodic status information….