patient satisfaction survey

PatientTrak Selected as a Member of the GE Healthcare Centricity™ Partner Program

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PatientTrak platform now compatible with Centricity EMR to provide patient relationship management

Lumin Medical LLC, a leader in patient satisfaction solutions, announced that its PatientTrak Software is one of 14 approved solutions in the GE Healthcare Centricity Partner Program. PatientTrak successfully completed all of the integration testing and is now officially compatible with Centricity. GE Healthcare’s Centricity Practice Solution customers can be assured that PatientTrak will work within their facility and that the combined solution will enable a host of new applications and benefits for their staff and patients.

“We are very excited to have PatientTrak as a Centricity Partner,” said Neeti Gupta, Director of ISV Marketing Programs at GE Healthcare. “Our customers are requesting solutions to improve their patient satisfaction. PatientTrak helps to meet this need,” Gupta said.

PatientTrak provides a suite of cloud-based solutions that help to monitor, measure and improve patient satisfaction including:

Patient Tracking – Improve patient flow, staff communication and workflow

Sign-in Kiosk – Patient sign-in touch screen, show wait time, patient queue, English/Spanish

Display Wait Time – Real-time wait information on your clinic website and ability to allow your patients to check in from the web

Text Messaging – Send status updates to staff, patients and family members

Appointment Reminders – Helps patients stay on track and also maximize revenue

Review Site Monitoring – See all your providers’ online reviews/ratings in one viewpoint
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Patient Satisfaction Surveys – HIPAA compliant survey service allows for automated same day patient and location surveying by group and affiliate with customized surveys and high yield

Survey service also identifies practice advocates and encourages them to provide online reviews

Provider Transparency – Publishing survey results and testimonials directly to the practice website improves SEO and drives more traffic to physician webpages

“PatientTrak, when combined with Centricity Practice Solution, creates a complete patient relationship management platform that includes Visit Flow, Online Reputation and Patient Engagement services,” said James Hermann, President and CEO of Lumin Medical. “We look forward to bringing PatientTrak to GE Healthcare’s Centricity Practice Solution customers and helping them significantly improve their patient satisfaction,” Hermann said.

PatientTrak is the leading, HIPAA compliant patient feedback solution in the healthcare industry with services and software that deliver flow analytics, automated patient satisfaction surveys, brand marketing analytics, and integrated physician performance publishing solutions. PatientTrak provides profile management and content tracking across all of the major physician review sites, including Healthgrades, Vitals, RateMDs, WebMD, Google, YP, Facebook, Twitter and Yelp. PatientTrak helps healthcare operational and marketing leadership better understand the patient experience, so they can take steps to improve it.

The cloud-based PatientTrak system is scalable and is being used in healthcare settings ranging from individual medical practices to the country’s largest health systems. It is available for a low monthly subscription and does not require the purchase of any other software or hardware.

All PatientTrak components offer reporting capabilities that enable healthcare facilities to monitor and improve patient satisfaction levels.

Free trials and online demos of PatientTrak’s technology are available. For additional information go to http://www.patienttrak.net, email info@patienttrak.net or call 1-888-766-2862.

About Lumin Medical LLC

Headquartered in Franklin, WI, Lumin Medical was founded in 2014. Lumin’s flagship product, PatientTrak, is a cloud-based patient satisfaction platform that includes Visit Flow, Online Reputation and Patient Engagement services used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.

Resource by : https://goo.gl/kuty21

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Google Knowledge Panel

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PatientTrak’s Online Reputation Management solutions drive significant Search Engine Optimization (SEO) for your website.  Our customers see their sites appear in the Google Knowledge Panel.

Our Patient Satisfaction Survey, Automated Review Request and Physician Transparency services drive a steady stream of ratings/reviews directly to your website.  Google has determined that the practice website below (a PatientTrak customer) to be highly relevant site for patient review information and has featured it in the Google Knowledge Panel.

Ressource By : https://www.patienttrak.net/google-knowledge-panel

Patient Satisfaction Surveys

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PatientTrak also provides a real-time information comparing your online reviews with your internal patient satisfaction survey results giving you a more complete picture of your patient feedback.

For more information please visit : https://www.patienttrak.net/satisfaction-surveys

PatientTrak Drives Reviews to the Google Knowledge Panel

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PatientTrak’s Online Reputation Management solutions dramatically improve our customers’ website Search Engine Optimization (SEO).  Our Physician Transparency services drive a steady stream of ratings/reviews directly to our customers’ websites.  This content is highly relevant to Google and other search engines.

Using PatientTrak and Google’s new rich snippet guidelines our customers are seeing their Patient Satisfaction Survey results Google Knowledge Panel.

Resource by : https://www.patienttrak.net/patienttrak-drives-reviews-to-the-google-knowledge-panel

Practice Marketing

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In 2014, the Journal of the American Medical Association (JAMA) published a study showing 59% of American adults said online ratings were important to their decisions about provider choice. Furthermore, one-third of those patients said their choice was affected by positive reviews, and another 37% said they avoided doctors due to negative reviews.

PatientTrak’s unique set of marketing and operational solutions will help you acquire patients and keep them satisfied.

Brand Building – No other company can help you build you brand and turn consumers into satisfied patient like PatientTrak.  We improve your:

Search Engine Optimization (SEO)

Physician and location listing accuracy and completeness

Online reputation

Patient feedback process

Patient flow

“No show” rate

Revenue

Patient engagement

Physician directory

Patient experience

Patient satisfaction

Resource By : https://www.patienttrak.net/practice-marketing

Patient Satisfaction Surveys

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PatientTrak’s HIPAA compliant survey service allows for automated same day patient and location surveying, fully customized across all facets for both providers and locations.  Using our tools you can create custom patient satisfaction surveys or use your CG-CAHPS and HCAHPS survey formats to obtain valuable patient experience feedback for your organization.  Develop unique surveys by doctor, specialty, group, location or other factors based on your needs.

For More Information Please Visit Site : https://www.patienttrak.net

Patient Satisfaction Surveys

Posted on

PatientTrak’s HIPAA compliant survey service allows for automated same day patient and location surveying, fully customized across all facets for both providers and locations.  Using our tools you can create custom patient satisfaction surveys or use your CG-CAHPS and HCAHPS survey formats to obtain valuable patient experience feedback for your organization.  Develop unique surveys by doctor, specialty, group, location or other factors based on your needs.

For More Information Please Visit Site : https://www.patienttrak.net/satisfaction-surveys