Using patient survey companies for better and improved services

It is important to make sure that you are going to give the best service possible when you have a practice or you are management of a medical institution. There aren’t many ways to know for sure that your service that you delivered is of a high quality and if patients are satisfied. This is…

New PatientTrak Release Supports Operational Excellence

PatientTrak continues to support our customers’ operational excellence with a new “Categories” feature.  Survey and Review responses can be tagged and placed into user-defined categories based on a common theme (Wait Time, Bedside Manner, Communication, Scheduling, Front Desk Staff, etc.). This relates patient satisfaction data back to clinical operations using terminology they understand and can…

Google Knowledge Panel

PatientTrak’s Online Reputation Management solutions drive significant Search Engine Optimization (SEO) for your website.  Our customers see their sites appear in the Google Knowledge Panel. Our Patient Satisfaction Survey, Automated Review Request and Physician Transparency services drive a steady stream of ratings/reviews directly to your website.  Google has determined that the practice website below (a…

Patient Satisfaction Surveys

PatientTrak’s HIPAA compliant survey service allows for automated same day patient and location surveying, fully customized across all facets for both providers and locations.  Using our tools you can create custom patient satisfaction surveys or use your CG-CAHPS and HCAHPS survey formats to obtain valuable patient experience feedback for your organization.  Develop unique surveys by…

Patient Acquisition and Retention

PatientTrak’s industry leading set of patient satisfaction solutions including Visit Flow, Online Reputation Management, and Patient Engagement bring visibility to your process and patient experience like no other company can. Brand Building – No other company can help you build you brand and turn consumers into satisfied patient like PatientTrak. We improve your: Search Engine…

Legacy Health Selects PatientTrak

Legacy Health, Oregon’s only locally-owned, nonprofit healthcare organization has chosen PatientTrak to provide patient sign-in and tracking for its laboratory service centers. PatientTrak is used by patients to check-in and notify staff they have arrived. Staff can monitor the waiting room while providing services to patients. About Legacy Health Legacy Health is Oregon’s only locally-owned…

Patient Satisfaction Surveys

PatientTrak’s HIPAA compliant survey service allows for automated same day patient and location surveying, fully customized across all facets for both providers and locations.  Using our tools you can create custom patient satisfaction surveys or use your CG-CAHPS and HCAHPS survey formats to obtain valuable patient experience feedback for your organization.  Develop unique surveys by…

PatientTrak Supports HL7

PatientTrak is pleased announce that our industry leading patient visibility and communication platform is now fully HL7 compliant. Customers can now take advantage of a wide range of interoperability solutions when they integrate PatientTrak with their other HL7 compliant systems. The first applications of this technology will be interfacing PatientTrak with ADT, scheduling, EMR and…

PatientTrak Integrates With HME Wireless Systems

PatientTrak is pleased to announce that we now seamlessly integrate with HME Wireless systems. This new technology allows PatientTrak users to send the same text messages to both mobile phones and HME Wireless Smart Call Pagers using our unique patient satisfaction platform. While most patients have a mobile smart phone this new integration enables our…

Pricing – PatientTrak

PatientTrak Visit Flow solutions are offered via a subscription based, “Software as a Service (SaaS)” pricing model, generally ranging from $395.00/month to $795.00/month, in total, depending on the number of users accessing the application. All start-up, implementation, training, and support costs are included in the low monthly subscription. PatientTrak Online Reputation Management solutions are also…

PatientTrak Releases Spanish Language Kiosk for Patient Sign-In

PatientTrak.net is pleased to announce a new Spanish language option on our patient sign-in kiosk. This new feature enables Spanish-speaking patients to easily sign-in at their healthcare facility. The HIPAA compliant kiosk is web-based and requires only Internet and power connections. Patients enter their name and other information using the touch screen and all of…